Frequently Asked Questions
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods available at checkout.
Is it safe to shop on your website?
Yes! We use secure encryption technology to protect your personal and payment information.
Can I modify my order after placing it?
Orders can be modified within 24 hours of purchase. Please contact us immediately if you need to make changes.
Shipping & Delivery
How long will it take to receive my order?
Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days. Processing time is 1-3 business days.
Do you ship internationally?
Currently, we ship within India. Please check back as we may expand our shipping areas in the future.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information.
Returns & Exchanges
What is your return policy?
We accept returns within 10 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
How do I return an item?
Contact us with your order number and we'll provide return instructions and a return label if applicable.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive and inspect your returned item.
Products & Sizing
How do I know what size to order?
Each product page includes a detailed size chart with measurements. If you're between sizes, we recommend sizing up for a more comfortable fit.
Are the colors accurate in the photos?
We do our best to display accurate colors, but slight variations may occur due to different screen settings.
Do you restock sold-out items?
Popular items are often restocked. Check back regularly for updates on your favorite pieces.
Contact & Support
How can I contact customer service?
You can reach us through our Contact Us page or email us directly. We typically respond within 24-48 hours.
Do you have a physical store?
We're currently an online-only boutique, allowing us to offer you the best prices and widest selection.
Have a question that's not answered here? Feel free to contact us – we're always happy to help!